Privacy Policy

1. Information We Collect

Account Information: Email address, name (optional), and authentication data when you create an account.

Event Data: Event details, guest lists, RSVP responses, and messages you create through the Service.

Usage Data: Browser type, device information, IP address, pages visited, and feature usage to improve the Service.

Payment Data: Processed securely by Stripe. We do not store credit card numbers.

AI Draft Data: If you use AI-assisted event drafting, the event description you enter is sent to our configured AI provider to create an editable draft.

Beta Feedback: If you submit in-product feedback, we store your rating, selected workflow area, written feedback, and whether you gave permission for us to contact you.

2. How We Use Your Information

We use your data to: provide and improve the Service; send invitations and notifications on your behalf; process payments; understand privacy-limited activation and reliability trends; respond to feedback when permitted; communicate service updates; and prevent fraud.

3. Guest Data

When you add guests to an event, we process their email addresses and phone numbers to deliver invitations, service messages, and collect RSVPs. We do not use guest data for third-party advertising. Delivery providers process the contact data needed to send messages.

4. Data Sharing

We do not sell your data. We use service providers for payments, email delivery, SMS delivery, hosting, and, when you request an AI draft, AI processing. AI prompt content is not stored in SealSend's database; we retain generation metadata and a one-way prompt hash for security, limits, and product reliability. Provider processing remains subject to the provider's applicable data terms.

5. Data Security

We use encryption in transit (TLS) and at rest. Access to production data is restricted. We perform regular security reviews.

6. Data Retention

Active account data is retained while your account exists and as needed to operate, secure, and comply with legal obligations for the Service. You may request deletion from your authenticated Settings page or by contacting support. After we verify the request, applicable account data is permanently removed within 30 days, except where limited retention is required for legal, fraud-prevention, security, dispute, or payment-record obligations. We will identify any provider records outside that scope when confirming the request.

7. Your Rights

You can: access and export your data; correct inaccurate information; delete your account and data; and opt out of non-essential communications. To exercise these rights, email support@sealsend.app.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

9. Children

The Service is not intended for children under 16. We do not knowingly collect data from children.

10. Changes

We may update this policy. We will notify you of material changes via email or in-app notice.

11. Contact

Privacy questions? Contact us at support@sealsend.app.